Refund & Cancellation Policy
Last updated: 20 June 2026
Membership
Membership is billed annually. You may cancel anytime to stop auto-renewal; access continues until the end of the paid term. If you cancel within 7 days of a new purchase and have not redeemed any members-only benefit, you may request a full refund.
Bookings (stays, classes, experiences)
- Free cancellation up to 48 hours before the start time — full refund.
- Within 24–48 hours — 50% refund.
- Under 24 hours / no-show — non-refundable.
Some partners may set their own policy, which is shown clearly before you pay and takes precedence where stricter or more generous.
How refunds are processed
Approved refunds are returned to your original payment method via our payment partner, typically within 5–7 business days. Applicable taxes are refunded proportionally.
Need help?
For any refund request, contact us with your booking reference.